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TelefileTelefile Publication 584 - Main Content Table of Contents LossesCost or other basis. Telefile Fair market value. Telefile Exception for personal-use real property. Telefile More information. Telefile Comments and SuggestionsOrdering forms and publications. Telefile Tax questions. Telefile How To Get Tax HelpLow Income Taxpayer Clinics (LITCs). Telefile Losses Generally, you may deduct losses to your home, household goods, and motor vehicles on your federal income tax return. Telefile However, you may not deduct a casualty or theft loss that is covered by insurance unless you filed a timely insurance claim for reimbursement. Telefile Any reimbursement you receive will reduce the loss. Telefile If you did not file an insurance claim, you may deduct only the part of the loss that was not covered by insurance. Telefile Amount of loss. Telefile You figure the amount of your loss using the following steps. Telefile Determine your cost or other basis in the property before the casualty or theft. Telefile Determine the decrease in fair market value (FMV) of the property as a result of the casualty or theft. Telefile (The decrease in FMV is the difference between the property's value immediately before and immediately after the casualty or theft. Telefile ) From the smaller of the amounts you determined in (1) and (2), subtract any insurance or other reimbursement you received or expect to receive. Telefile Apply the deduction limits, discussed later, to determine the amount of your deductible loss. Telefile Cost or other basis. Telefile Cost or other basis usually means original cost plus improvements. Telefile If you did not acquire the property by purchasing it, your basis is determined as discussed in Publication 551, Basis of Assets. Telefile If you inherited the property from someone who died in 2010, and the executor of the decedent's estate made the election to file Form 8939, refer to the information provided by the executor or see Publication 4895, Tax Treatment of Property Acquired From a Decedent Dying in 2010. Telefile Fair market value. Telefile FMV is the price for which you could sell your property to a willing buyer, when neither of you has to sell or buy and both of you know all the relevant facts. Telefile When filling out Schedules 1 through 20, you need to know the FMV of the property immediately before and immediately after the disaster, casualty, or theft. Telefile Separate computations. Telefile Generally, if a single casualty or theft involves more than one item of property, you must figure the loss on each item separately. Telefile Then combine the losses to determine the total loss from that casualty or theft. Telefile Exception for personal-use real property. Telefile In figuring a casualty loss on personal-use real property, the entire property (including any improvements, such as buildings, trees, and shrubs) is treated as one item. Telefile Figure the loss using the smaller of the following. Telefile The decrease in FMV of the entire property. Telefile The adjusted basis of the entire property. Telefile Deduction limits. Telefile After you have figured the amount of your loss, as discussed earlier, you must figure how much of the loss you can deduct. Telefile You do this on Form 4684, section A. Telefile If the loss was to property for your personal use or your family's, there are two limits on the amount you can deduct for your casualty or theft loss. Telefile You must reduce each casualty or theft loss by $100 ($100 rule). Telefile You must further reduce the total of all your losses by 10% of your adjusted gross income (10% rule). Telefile More information. Telefile For more information about the deduction limits, see Publication 547. Telefile When your loss is deductible. Telefile You can generally deduct a casualty or disaster area loss only in the tax year in which the casualty or disaster occurred. Telefile You can generally deduct a theft loss only in the year you discovered your property was stolen. Telefile However, you can choose to deduct disaster area losses on your return for the year immediately before the year of the disaster if the President has declared your area a federal disaster area. Telefile For details, see Disaster Area Losses in Publication 547. Telefile Comments and Suggestions We welcome your comments about this publication and your suggestions for future editions. Telefile You can write to us at the following address: Internal Revenue Service Individual Forms and Publications Branch SE:W:CAR:MP:T:I 1111 Constitution Ave. Telefile NW, IR-6526 Washington, DC 20224 We respond to many letters by telephone. Telefile Therefore, it would be helpful if you would include your daytime phone number, including the area code, in your correspondence. Telefile You can email us at taxforms@irs. Telefile gov. Telefile Please put “Publications Comment” on the subject line. Telefile You can also send us comments from www. Telefile irs. Telefile gov/formspubs. Telefile Select “Comment on Tax Forms and Publications” under “Information about. Telefile ” Although we cannot respond individually to each comment received, we do appreciate your feedback and will consider your comments as we revise our tax products. Telefile Ordering forms and publications. Telefile Visit www. Telefile irs. Telefile gov/formspubs/ to download forms and publications, call 1-800-829-3676, or write to the address below and receive a response within 10 days after your request is received. Telefile Internal Revenue Service 1201 N. Telefile Mitsubishi Motorway Bloomington, IL 61705-6613 Tax questions. Telefile If you have a tax question, check the information available on IRS. Telefile gov or call 1-800-829-1040. Telefile We cannot answer tax questions sent to either of the above addresses. Telefile How To Get Tax Help You can get help with unresolved tax issues, order free publications and forms, ask tax questions, and get information from the IRS in several ways. Telefile By selecting the method that is best for you, you will have quick and easy access to tax help. Telefile Free help with your return. Telefile Free help in preparing your return is available nationwide from IRS-certified volunteers. Telefile The Volunteer Income Tax Assistance (VITA) program is designed to help low-moderate income taxpayers and the Tax Counseling for the Elderly (TCE) program is designed to assist taxpayers age 60 and older with their tax returns. Telefile Most VITA and TCE sites offer free electronic filing and all volunteers will let you know about credits and deductions you may be entitled to claim. Telefile To find the nearest VITA or TCE site, visit IRS. Telefile gov or call 1-800-906-9887 or 1-800-829-1040. Telefile As part of the TCE program, AARP offers the Tax-Aide counseling program. Telefile To find the nearest AARP Tax-Aide site, call 1-888-227-7669 or visit AARP's website at www. Telefile aarp. Telefile org/money/taxaide. Telefile For more information on these programs, go to IRS. Telefile gov and enter keyword “VITA” in the upper right-hand corner. Telefile Internet. Telefile You can access the IRS website at IRS. Telefile gov 24 hours a day, 7 days a week to: E-file your return. Telefile Find out about commercial tax preparation and e-file services available free to eligible taxpayers. Telefile Check the status of your 2011 refund. Telefile Go to IRS. Telefile gov and click on Where's My Refund. Telefile Wait at least 72 hours after the IRS acknowledges receipt of your e-filed return, or 3 to 4 weeks after mailing a paper return. Telefile If you filed Form 8379 with your return, wait 14 weeks (11 weeks if you filed electronically). Telefile Have your 2011 tax return available so you can provide your social security number, your filing status, and the exact whole dollar amount of your refund. Telefile Download forms, including talking tax forms, instructions, and publications. Telefile Order IRS products online. Telefile Research your tax questions online. Telefile Search publications online by topic or keyword. Telefile Use the online Internal Revenue Code, regulations, or other official guidance. Telefile View Internal Revenue Bulletins (IRBs) published in the last few years. Telefile Figure your withholding allowances using the withholding calculator online at www. Telefile irs. Telefile gov/individuals. Telefile Determine if Form 6251 must be filed by using our Alternative Minimum Tax (AMT) Assistant available online at www. Telefile irs. Telefile gov/individuals. Telefile Sign up to receive local and national tax news by email. Telefile Get information on starting and operating a small business. Telefile Phone. Telefile Many services are available by phone. Telefile Ordering forms, instructions, and publications. Telefile Call 1-800-TAX -FORM (1-800-829-3676) to order current-year forms, instructions, and publications, and prior-year forms and instructions. Telefile You should receive your order within 10 days. Telefile Asking tax questions. Telefile Call the IRS with your tax questions at 1-800-829-1040. Telefile Solving problems. Telefile You can get face-to-face help solving tax problems every business day in IRS Taxpayer Assistance Centers. Telefile An employee can explain IRS letters, request adjustments to your account, or help you set up a payment plan. Telefile Call your local Taxpayer Assistance Center for an appointment. Telefile To find the number, go to www. Telefile irs. Telefile gov/localcontacts or look in the phone book under United States Government, Internal Revenue Service. Telefile TTY/TDD equipment. Telefile If you have access to TTY/TDD equipment, call 1-800-829-4059 to ask tax questions or to order forms and publications. Telefile TeleTax topics. Telefile Call 1-800-829-4477 to listen to pre-recorded messages covering various tax topics. Telefile Refund information. Telefile To check the status of your 2011 refund, call 1-800-829-1954 or 1-800-829-4477 (automated refund information 24 hours a day, 7 days a week). Telefile Wait at least 72 hours after the IRS acknowledges receipt of your e-filed return, or 3 to 4 weeks after mailing a paper return. Telefile If you filed Form 8379 with your return, wait 14 weeks (11 weeks if you filed electronically). Telefile Have your 2011 tax return available so you can provide your social security number, your filing status, and the exact whole dollar amount of your refund. Telefile If you check the status of your refund and are not given the date it will be issued, please wait until the next week before checking back. Telefile Other refund information. Telefile To check the status of a prior-year refund or amended return refund, call 1-800-829-1040. Telefile Evaluating the quality of our telephone services. Telefile To ensure IRS representatives give accurate, courteous, and professional answers, we use several methods to evaluate the quality of our telephone services. Telefile One method is for a second IRS representative to listen in on or record random telephone calls. Telefile Another is to ask some callers to complete a short survey at the end of the call. Telefile Walk-in. Telefile Many products and services are available on a walk-in basis. Telefile Products. Telefile You can walk in to many post offices, libraries, and IRS offices to pick up certain forms, instructions, and publications. Telefile Some IRS offices, libraries, grocery stores, copy centers, city and county government offices, credit unions, and office supply stores have a collection of products available to print from a CD or photocopy from reproducible proofs. Telefile Also, some IRS offices and libraries have the Internal Revenue Code, regulations, Internal Revenue Bulletins, and Cumulative Bulletins available for research purposes. Telefile Services. Telefile You can walk in to your local Taxpayer Assistance Center every business day for personal, face-to-face tax help. Telefile An employee can explain IRS letters, request adjustments to your tax account, or help you set up a payment plan. Telefile If you need to resolve a tax problem, have questions about how the tax law applies to your individual tax return, or you are more comfortable talking with someone in person, visit your local Taxpayer Assistance Center where you can spread out your records and talk with an IRS representative face-to-face. Telefile No appointment is necessary—just walk in. Telefile If you prefer, you can call your local Center and leave a message requesting an appointment to resolve a tax account issue. Telefile A representative will call you back within 2 business days to schedule an in-person appointment at your convenience. Telefile If you have an ongoing, complex tax account problem or a special need, such as a disability, an appointment can be requested. Telefile All other issues will be handled without an appointment. Telefile To find the number of your local office, go to www. Telefile irs. Telefile gov/localcontacts or look in the phone book under United States Government, Internal Revenue Service. Telefile Mail. Telefile You can send your order for forms, instructions, and publications to the address below. Telefile You should receive a response within 10 days after your request is received. Telefile Internal Revenue Service 1201 N. Telefile Mitsubishi Motorway Bloomington, IL 61705-6613 Taxpayer Advocate Service. Telefile The Taxpayer Advocate Service (TAS) is your voice at the IRS. Telefile Our job is to ensure that every taxpayer is treated fairly, and that you know and understand your rights. Telefile We offer free help to guide you through the often-confusing process of resolving tax problems that you haven’t been able to solve on your own. Telefile Remember, the worst thing you can do is nothing at all. Telefile TAS can help if you can’t resolve your problem with the IRS and: Your problem is causing financial difficulties for you, your family, or your business. Telefile You face (or your business is facing) an immediate threat of adverse action. Telefile You have tried repeatedly to contact the IRS but no one has responded, or the IRS has not responded to you by the date promised. Telefile If you qualify for our help, we’ll do everything we can to get your problem resolved. Telefile You will be assigned to one advocate who will be with you at every turn. Telefile We have offices in every state, the District of Columbia, and Puerto Rico. Telefile Although TAS is independent within the IRS, our advocates know how to work with the IRS to get your problems resolved. Telefile And our services are always free. Telefile As a taxpayer, you have rights that the IRS must abide by in its dealings with you. Telefile Our tax toolkit at www. Telefile TaxpayerAdvocate. Telefile irs. Telefile gov can help you understand these rights. Telefile If you think TAS might be able to help you, call your local advocate, whose number is in your phone book and on our website at www. Telefile irs. Telefile gov/advocate. Telefile You can also call our toll-free number at 1-877-777-4778 or TTY/TDD 1-800-829-4059. Telefile TAS also handles large-scale or systemic problems that affect many taxpayers. Telefile If you know of one of these broad issues, please report it to us through our Systemic Advocacy Management System at www. Telefile irs. Telefile gov/advocate. Telefile Low Income Taxpayer Clinics (LITCs). Telefile Low Income Taxpayer Clinics (LITCs) are independent from the IRS. Telefile Some clinics serve individuals whose income is below a certain level and who need to resolve a tax problem. Telefile These clinics provide professional representation before the IRS or in court on audits, appeals, tax collection disputes, and other issues for free or for a small fee. Telefile Some clinics can provide information about taxpayer rights and responsibilities in many different languages for individuals who speak English as a second language. Telefile For more information and to find a clinic near you, see the LITC page on www. Telefile irs. Telefile gov/advocate or IRS Publication 4134, Low Income Taxpayer Clinic List. Telefile This publication is also available by calling 1-800-829-3676 or at your local IRS office. Telefile Free tax services. Telefile Publication 910, IRS Guide to Free Tax Services, is your guide to IRS services and resources. Telefile Learn about free tax information from the IRS, including publications, services, and education and assistance programs. Telefile The publication also has an index of over 100 TeleTax topics (recorded tax information) you can listen to on the telephone. Telefile The majority of the information and services listed in this publication are available to you free of charge. Telefile If there is a fee associated with a resource or service, it is listed in the publication. Telefile Accessible versions of IRS published products are available on request in a variety of alternative formats for people with disabilities. Telefile DVD for tax products. Telefile You can order Publication 1796, IRS Tax Products DVD, and obtain: Current-year forms, instructions, and publications. Telefile Prior-year forms, instructions, and publications. Telefile Tax Map: an electronic research tool and finding aid. Telefile Tax law frequently asked questions. Telefile Tax Topics from the IRS telephone response system. Telefile Internal Revenue Code—Title 26 of the U. Telefile S. Telefile Code. Telefile Links to other Internet based Tax Research Materials. Telefile Fill-in, print, and save features for most tax forms. Telefile Internal Revenue Bulletins. Telefile Toll-free and email technical support. Telefile Two releases during the year. Telefile – The first release will ship the beginning of January 2012. Telefile – The final release will ship the beginning of March 2012. Telefile Purchase the DVD from National Technical Information Service (NTIS) at www. Telefile irs. Telefile gov/cdorders for $30 (no handling fee) or call 1-877-233-6767 toll free to buy the DVD for $30 (plus a $6 handling fee). Telefile Prev Up Next Home More Online Publications
State and Local Consumer Agencies in District of Columbia
Consumer Protection Offices
City, county, regional, and state consumer offices offer a variety of important services. They might mediate complaints, conduct investigations, prosecute offenders of consumer laws, license and regulate professional service providers, provide educational materials and advocate for consumer rights. To save time, call before sending a written complaint. Ask if the office handles the type of complaint you have and if complaint forms are provided.
City Consumer Protection Offices
Department of Consumer and Regulatory Affairs
Office of the Attorney General
The officials listed in this section regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit. If you are dealing with a federally chartered bank, check Federal Agencies.
Each state has its own laws and regulations for each type of insurance. The officials listed in this section enforce these laws. Many of these offices can also provide you with information to help you make informed insurance buying decisions.
Each state has its own laws and regulations for securities brokers and securities - including stocks, mutual funds, commodities, real estate, etc. The officials and agencies listed in this section enforce these laws and regulations. Many of these offices can also provide information to help you make informed investment decisions.
State Utility Commissions regulate services and rates for gas, electricity and telephones within your state. In some states, the utility commissions regulate other services such as water, transportation, and the moving of household goods. Many utility commissions handle consumer complaints. Sometimes, if a number of complaints are received about the same utility matter, they will conduct investigations.
Public Service Commission
Website: Public Service Commission
Public Service Commission
Office of Consumer Services
1333 H St., NW, Suite 600
Washington, DC 20005
Phone Number: 202-626-5120