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Taxact. Taxact.com 2012 com 2012 How To Get Tax Help Table of Contents You can get help with unresolved tax issues, order free publications and forms, ask tax questions, and get more information from the IRS in several ways. Taxact.com 2012 By selecting the method that is best for you, you will have quick and easy access to tax help. Taxact.com 2012 Contacting your Taxpayer Advocate. Taxact.com 2012 If you have attempted to deal with an IRS problem unsuccessfully, you should contact your Taxpayer Advocate. Taxact.com 2012 The Taxpayer Advocate represents your interests and concerns within the IRS by protecting your rights and resolving problems that have not been fixed through normal channels. Taxact.com 2012 While Taxpayer Advocates cannot change the tax law or make a technical tax decision, they can clear up problems that resulted from previous contacts and ensure that your case is given a complete and impartial review. Taxact.com 2012 To contact your Taxpayer Advocate: Call the Taxpayer Advocate at 1–877–777–4778. Taxact.com 2012 Call the IRS at 1–800–829–1040. Taxact.com 2012 Call, write, or fax the Taxpayer Advocate office in your area. Taxact.com 2012 Call 1–800–829–4059 if you are a TTY/TDD user. Taxact.com 2012 For more information, see Publication 1546, The Taxpayer Advocate Service of the IRS. Taxact.com 2012 Free tax services. Taxact.com 2012 To find out what services are available, get Publication 910, Guide to Free Tax Services. Taxact.com 2012 It contains a list of free tax publications and an index of tax topics. Taxact.com 2012 It also describes other free tax information services, including tax education and assistance programs and a list of TeleTax topics. Taxact.com 2012 Personal computer. Taxact.com 2012 With your personal computer and modem, you can access the IRS on the Internet at www. Taxact.com 2012 irs. Taxact.com 2012 gov. Taxact.com 2012 While visiting our web site, you can: Find answers to questions you may have. Taxact.com 2012 Download forms and publications or search for forms and publications by topic or keyword. Taxact.com 2012 View forms that may be filled in electronically, print the completed form, and then save the form for recordkeeping. Taxact.com 2012 View Internal Revenue Bulletins published in the last few years. Taxact.com 2012 Search regulations and the Internal Revenue Code. Taxact.com 2012 Receive our electronic newsletters on hot tax issues and news. Taxact.com 2012 Get information on starting and operating a small business. Taxact.com 2012 You can also reach us with your computer using File Transfer Protocol at ftp. Taxact.com 2012 irs. Taxact.com 2012 gov. Taxact.com 2012 TaxFax Service. Taxact.com 2012 Using the phone attached to your fax machine, you can receive forms and instructions by calling 703–368–9694. Taxact.com 2012 Follow the directions from the prompts. Taxact.com 2012 When you order forms, enter the catalog number for the form you need. Taxact.com 2012 The items you request will be faxed to you. Taxact.com 2012 For help with transmission problems, call the FedWorld Help Desk at 703–487–4608. Taxact.com 2012 Phone. Taxact.com 2012 Many services are available by phone. Taxact.com 2012 Ordering forms, instructions, and publications. Taxact.com 2012 Call 1–800–829–3676 to order current and prior year forms, instructions, and publications. Taxact.com 2012 Asking tax questions. Taxact.com 2012 Call the IRS with your tax questions at 1–800–829–1040. Taxact.com 2012 TTY/TDD equipment. Taxact.com 2012 If you have access to TTY/TDD equipment, call 1–800–829–4059 to ask tax questions or to order forms and publications. Taxact.com 2012 TeleTax topics. Taxact.com 2012 Call 1–800–829–4477 to listen to pre-recorded messages covering various tax topics. Taxact.com 2012 Evaluating the quality of our telephone services. Taxact.com 2012 To ensure that IRS representatives give accurate, courteous, and professional answers, we evaluate the quality of our telephone services in several ways. Taxact.com 2012 A second IRS representative sometimes monitors live telephone calls. Taxact.com 2012 That person only evaluates the IRS assistor and does not keep a record of any taxpayer's name or tax identification number. Taxact.com 2012 We sometimes record telephone calls to evaluate IRS assistors objectively. Taxact.com 2012 We hold these recordings no longer than one week and use them only to measure the quality of assistance. Taxact.com 2012 We value our customers' opinions. Taxact.com 2012 Throughout this year, we will be surveying our customers for their opinions on our service. Taxact.com 2012 Walk-in. Taxact.com 2012 You can walk in to many post offices, libraries, and IRS offices to pick up certain forms, instructions, and publications. Taxact.com 2012 Some IRS offices, libraries, grocery stores, copy centers, city and county governments, credit unions, and office supply stores have an extensive collection of products available to print from a CD-ROM or photocopy from reproducible proofs. Taxact.com 2012 Also, some IRS offices and libraries have the Internal Revenue Code, regulations, Internal Revenue Bulletins, and Cumulative Bulletins available for research purposes. Taxact.com 2012 Mail. Taxact.com 2012 You can send your order for forms, instructions, and publications to the Distribution Center nearest to you and receive a response within 10 workdays after your request is received. Taxact.com 2012 Find the address that applies to your part of the country. Taxact.com 2012 Western part of U. Taxact.com 2012 S. Taxact.com 2012 : Western Area Distribution Center Rancho Cordova, CA 95743–0001 Central part of U. Taxact.com 2012 S. Taxact.com 2012 : Central Area Distribution Center P. Taxact.com 2012 O. Taxact.com 2012 Box 8903 Bloomington, IL 61702–8903 Eastern part of U. Taxact.com 2012 S. Taxact.com 2012 and foreign addresses: Eastern Area Distribution Center P. Taxact.com 2012 O. Taxact.com 2012 Box 85074 Richmond, VA 23261–5074 CD-ROM. Taxact.com 2012 You can order IRS Publication 1796, Federal Tax Products on CD-ROM, and obtain: Current tax forms, instructions, and publications. Taxact.com 2012 Prior-year tax forms and instructions. Taxact.com 2012 Popular tax forms that may be filled in electronically, printed out for submission, and saved for recordkeeping. Taxact.com 2012 Internal Revenue Bulletins. Taxact.com 2012 The CD-ROM can be purchased from National Technical Information Service (NTIS) by calling 1–877–233–6767 or on the Internet at www. Taxact.com 2012 irs. Taxact.com 2012 gov. Taxact.com 2012 The first release is available in mid-December and the final release is available in late January. Taxact.com 2012 IRS Publication 3207, Small Business Resource Guide, is an interactive CD-ROM that contains information important to small businesses. Taxact.com 2012 It is available in mid-February. Taxact.com 2012 You can get a free copy by calling 1–800–829–3676 or visiting the IRS web site at www. Taxact.com 2012 irs. Taxact.com 2012 gov. Taxact.com 2012 Prev Up Next Home More Online Publications