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Understanding your CP504 Notice

You have an unpaid amount due on your account. If you do not pay the amount due immediately, the IRS will seize (levy) your state income tax refund and apply it to pay the amount you owe.

Printable samples of this notice (PDF)

Tax publications you may find useful

How to get help

Calling the 1-800 number listed on the top right corner of your notice is the fastest way to get your questions answered.

You can also authorize someone (such as an accountant) to contact the IRS on your behalf using this Power of Attorney and Declaration of Representative (Form 2848).

Or you may qualify for help from a Low Income Taxpayer Clinic.
 


What you need to do

  • Read your notice carefully — it explains your due date, amount due, and payment options.
  • Make your payment by your due date. Go to the payments page to find out more about your payment options.

You may want to...


Answers to Common Questions

What is the notice telling me?
This notice is telling you that we intend to issue a levy against your state tax refund because you still have a balance due on one of your tax accounts. You must pay this amount immediately to avoid this. It is also telling you that we will begin searching for other assets on which to issue a levy. We may also file a Federal Tax Lien, if we have not already done so.

What do I have to do?
Pay the amount due shown on the notice. Mail us your payment in the envelope we sent you. Include the bottom part of the notice to make sure we correctly credit your account.

If you can't pay the whole amount now, call us at the number printed at the top of the notice to see if you qualify for an installment agreement.

How much time do I have?
You must pay your balance due by the due date shown on your notice.

What happens if I don't pay or contact the IRS?
If you don't pay the amount due, we may seize ("levy") any state tax refund to which you're entitled. This is your notice of intent to levy as required by Internal Revenue Code section 6331(d).

If you still have an outstanding balance after we seize ("levy") your state tax refund, we may send you a notice giving you a right to a hearing before the IRS Office of Appeals, if you have not already received such a notice. We may then seize ("levy") or take possession of your other property or your rights to property. Property includes:

  • Wages, real estate commissions, and other income
  • Bank accounts
  • Business assets
  • Personal assets (including your car and home)
  • Social Security benefits

If you don't pay the amount due or call us to make payment arrangements, we can file a Notice of Federal Tax Lien on your property at any time, if we haven’t already done so.

If the lien is in place, you may find it difficult to sell or borrow against your property. The tax lien would also appear on your credit report ― which may harm your credit rating ― and your creditors would also be publicly notified that the IRS has priority to seize your property.

Who should I contact?
If you have any questions about the notice, call us at the number printed at the top of the notice. A customer service representative will assist you.

What if I don't agree or have already taken corrective action?
If you do not agree with this notice, contact us immediately at the number printed at the top of the notice. We will do our best to help you. If you have already paid this liability or arranged to pay it with an installment agreement, you should still call us at the number printed at the top of the notice to make sure your account reflects this.

Page Last Reviewed or Updated: 05-Mar-2014

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Hrblock Physically or mentally disabled, Qualifying Person Test Under age 13, Qualifying Person Test Work-related expense payments to relatives, Payments to Relatives or Dependents Church employee, Clergy or church employee. Hrblock Claiming of credit, How To Claim the Credit Tests to claim credit, Tests To Claim the Credit Clergy, Clergy or church employee. Hrblock Community property, Community property laws. Hrblock D Death of spouse, Death of spouse. Hrblock Dependent care benefits, Dependent care benefits. Hrblock , Dependent Care Benefits Dependent care centers, Dependent care center. Hrblock Dependent defined, Dependent defined. Hrblock Dependents (see Qualifying person test) Deposits, Fees and deposits. Hrblock Disabilities, persons with Dependents, Qualifying Person Test Physically or mentally not able to care for self, Physically or mentally not able to care for oneself. Hrblock Spouse, Qualifying Person Test, Rule for student-spouse or spouse not able to care for self. 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Hrblock I Identification of provider, Provider Identification Test, Provider refusal. Hrblock Individual taxpayer identification numbers (ITINs) For aliens, Individual taxpayer identification number (ITIN) for aliens. Hrblock Inmate, What is not earned income? J Joint return test, Joint Return Test, Costs of keeping up a home. Hrblock Tests to claim credit, Tests To Claim the Credit L Limits Amount of credit, Limit on credit. Hrblock Dollar, Dollar Limit Earned income, Earned Income Limit Reduced dollar, Tests To Claim the Credit, Reduced Dollar Limit Looking for work, Working or Looking for Work Losses, Net loss. Hrblock M Married and living apart, Married and living apart. Hrblock Meals and lodging for housekeeper, Meals and lodging provided for housekeeper. Hrblock Medical expenses, Medical expenses. Hrblock Minister, Clergy or church employee. Hrblock Missing children, photographs of, Reminders N Nonrefundability of credit, Tax credit not refundable. Hrblock Not able to care for self Qualifying person test, Physically or mentally not able to care for oneself. Hrblock Spouse, Qualifying Person Test, Rule for student-spouse or spouse not able to care for self. Hrblock , Working or Looking for Work, You or your spouse is a student or not able to care for self. Hrblock O Outside of home care, Care outside your home. Hrblock P Part of year Persons qualifying for, Person qualifying for part of year. Hrblock Work or looking for work, Work for part of year. Hrblock Part-time work, Part-time work. Hrblock Prepaid expenses, Expenses prepaid in an earlier year. Hrblock Prisoner, What is not earned income? Provider identification test, Tests To Claim the Credit, Provider Identification Test, Provider refusal. Hrblock Publications (see Tax help) Q Qualifying child, Qualifying child. Hrblock Qualifying person Care for, Care of a Qualifying Person Expenses not for care, Expenses not for care. 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Hrblock Spouse, Rule for student-spouse or spouse not able to care for self. Hrblock , You or your spouse is a student or not able to care for self. Hrblock T Tax help, How To Get Tax Help Taxes on wages (see Employment taxes) Taxpayer identification number (TINs), Reminders, Taxpayer identification number. Hrblock Adoption, Adoption taxpayer identification number (ATIN). Hrblock Aliens, Individual taxpayer identification number (ITIN) for aliens. Hrblock Providers, Information needed. Hrblock Temporary absence, Temporary absence from work. Hrblock Tests to claim credit, Tests To Claim the Credit, Exclusion or deduction. Hrblock Determination, Tests To Claim the Credit Earned income, Earned Income Test Qualifying persons, Qualifying Person Test Work-related expenses, Work-Related Expense Test Transportation, Transportation. Hrblock TTY/TDD information, How To Get Tax Help U Unearned income, What is not earned income? V Vacation, Temporary absence from work. 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