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*Maximum Refund Guarantee - or Your Money Back: If you get a larger refund or smaller tax due from another tax preparation method, we'll refund the applicable TurboTax federal and/or state purchase price paid. TurboTax Federal Free Edition customers are entitled to payment of $14.99 and a refund of your state purchase price paid. Claims must be submitted within sixty (60) days of your TurboTax filing date and no later than 6/15/14. E-file, Audit Defense, Professional Review, Refund Transfer and technical support fees are excluded. This guarantee cannot be combined with the TurboTax Satisfaction (Easy) Guarantee. *We're so confident your return will be done right, we guarantee it. Accurate calculations guaranteed. If you pay an IRS or state penalty or interest because of a TurboTax calculations error, we'll pay you the penalty and interest.
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Free Tax Preparation Online

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Free Tax Preparation Online

Free tax preparation online Index A Assistance (see Tax help) F Free tax services, How To Get Tax Help H Help (see Tax help) M More information (see Tax help) P Publications (see Tax help) T Tax help, How To Get Tax Help Taxpayer Advocate, Taxpayer Advocate Service. Free tax preparation online TTY/TDD information, How To Get Tax Help Prev  Up     Home   More Online Publications
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Understanding your CP59 Notice

We sent you this notice because we have no record that you filed your prior personal tax return or returns.


What you need to do

  • File your personal tax return immediately or explain to us why you don't need to file.
  • Use the response form on your notice to explain:
    • why you're filing late
    • why you don't have to file
    • that you’ve already filed

You may want to...


Answers to Common Questions

What should I do if I disagree with the notice?
Call us at the toll free number on the top right corner of your notice. Please have your paperwork ready when you call. If you prefer, you can write to us using the notice's response form. Please enclose it in the envelope we've provided.

What should I do if I've just filed my tax return?
You don't have to do anything if you filed your tax return within the last eight weeks.

What should I do if I didn't file my tax return or it's been more than eight weeks since I filed it?
Complete the response form from your notice. Check the name, Social Security number (or Taxpayer Identification Number), and tax year on your notice. Make sure they match the name, number, and year on the return. Mail us a copy of the tax return. Sign and date it. Send it with the response form.

What happens if I can't pay the full amount I owe when I file my return?
You can make a payment plan with us when you can't pay the full amount you owe.


Tips for next year

File your return on time.

Consider filing your taxes electronically. Filing online can help you avoid mistakes and find credits and deductions that you may qualify for. In many cases you can file for free. Learn more about e-file.

If you have dependent children, you may be able to claim a tax credit for them. Publication 972, Child Tax Credit, has information about this credit.

Printable samples of this notice (PDF)

Tax publications you may find useful

How to get help

Calling the 1-800 number listed on the top right corner of your notice is the fastest way to get your questions answered.

You can also authorize someone (such as an accountant) to contact the IRS on your behalf using this Power of Attorney and Declaration of Representative (Form 2848).

Or you may qualify for help from a Low Income Taxpayer Clinic.
 

Page Last Reviewed or Updated: 04-Mar-2014

The Free Tax Preparation Online

Free tax preparation online 11. Free tax preparation online   Your Rights as a Taxpayer Table of Contents Declaration of Taxpayer Rights Examinations, Appeals, Collections, and RefundsBy mail. Free tax preparation online By interview. Free tax preparation online Repeat examinations. Free tax preparation online The first part of this chapter explains some of your most important rights as a taxpayer. Free tax preparation online The second part explains the examination, appeal, collection, and refund processes. Free tax preparation online Declaration of Taxpayer Rights Protection of your rights. Free tax preparation online   IRS employees will explain and protect your rights as a taxpayer throughout your contact with us. Free tax preparation online Privacy and confidentiality. Free tax preparation online   The IRS will not disclose to anyone the information you give us, except as authorized by law. Free tax preparation online You have the right to know why we are asking you for information, how we will use it, and what happens if you do not provide requested information. Free tax preparation online Professional and courteous service. Free tax preparation online   If you believe that an IRS employee has not treated you in a professional, fair, and courteous manner, you should tell that employee's supervisor. Free tax preparation online If the supervisor's response is not satisfactory, you should write to the IRS director for your area or the center where you file your return. Free tax preparation online Representation. Free tax preparation online   You can either represent yourself or, with proper written authorization, have someone else represent you in your place. Free tax preparation online Your representative must be a person allowed to practice before the IRS, such as an attorney, certified public accountant, or enrolled agent. Free tax preparation online If you are in an interview and ask to consult such a person, then we must stop and reschedule the interview in most cases. Free tax preparation online   You can have someone accompany you at an interview. Free tax preparation online You can make sound recordings of any meetings with our examination, appeal, or collection personnel, provided you tell us in writing 10 days before the meeting. Free tax preparation online Payment of only the correct amount of tax. Free tax preparation online   You are responsible for paying only the correct amount of tax due under the law—no more, no less. Free tax preparation online If you cannot pay all of your tax when it is due, you may be able to make monthly installment payments. Free tax preparation online Help with unresolved tax problems. Free tax preparation online   The Taxpayer Advocate Service can help you if you have tried unsuccessfully to resolve a problem with the IRS. Free tax preparation online Your local Taxpayer Advocate can offer you special help if you have a significant hardship as a result of a tax problem. Free tax preparation online For more information, call toll free 1-877-777-4778 (1-800-829-4059 for TTY/TDD) or write to the Taxpayer Advocate at the IRS office that last contacted you. Free tax preparation online Appeals and judicial review. Free tax preparation online   If you disagree with us about the amount of your tax liability or certain collection actions, you have the right to ask the Appeals Office to review your case. Free tax preparation online You can also ask a court to review your case. Free tax preparation online Relief from certain penalties and interest. Free tax preparation online   The IRS will waive penalties when allowed by law if you can show you acted reasonably and in good faith or relied on the incorrect advice of an IRS employee. Free tax preparation online We will waive interest that is the result of certain errors or delays caused by an IRS employee. Free tax preparation online Examinations, Appeals, Collections, and Refunds Examinations (audits). Free tax preparation online   We accept most taxpayers' returns as filed. Free tax preparation online If we inquire about your return or select it for examination, it does not suggest that you are dishonest. Free tax preparation online The inquiry or examination may or may not result in more tax. Free tax preparation online We may close your case without change; or, you may receive a refund. Free tax preparation online   The process of selecting a return for examination usually begins in one of two ways. Free tax preparation online First, we use computer programs to identify returns that may have incorrect amounts. Free tax preparation online These programs may be based on information returns, such as Forms 1099 and W-2, on studies of past examinations, or on certain issues identified by compliance projects. Free tax preparation online Second, we use information from outside sources that indicates that a return may have incorrect amounts. Free tax preparation online These sources may include newspapers, public records, and individuals. Free tax preparation online If we determine that the information is accurate and reliable, we may use it to select a return for examination. Free tax preparation online   Publication 556, Examination of Returns, Appeal Rights, and Claims for Refund, explains the rules and procedures that we follow in examinations. Free tax preparation online The following sections give an overview of how we conduct examinations. Free tax preparation online By mail. Free tax preparation online   We handle many examinations and inquiries by mail. Free tax preparation online We will send you a letter with either a request for more information or a reason why we believe a change to your return may be needed. Free tax preparation online You can respond by mail or you can request a personal interview with an examiner. Free tax preparation online If you mail us the requested information or provide an explanation, we may or may not agree with you, and we will explain the reasons for any changes. Free tax preparation online Please do not hesitate to write to us about anything you do not understand. Free tax preparation online By interview. Free tax preparation online   If we notify you that we will conduct your examination through a personal interview, or you request such an interview, you have the right to ask that the examination take place at a reasonable time and place that is convenient for both you and the IRS. Free tax preparation online If our examiner proposes any changes to your return, he or she will explain the reasons for the changes. Free tax preparation online If you do not agree with these changes, you can meet with the examiner's supervisor. Free tax preparation online Repeat examinations. Free tax preparation online   If we examined your return for the same items in either of the 2 previous years and proposed no change to your tax liability, please contact us as soon as possible so we can see if we should discontinue the examination. Free tax preparation online Appeals. Free tax preparation online   If you do not agree with the examiner's proposed changes, you can appeal them to the Appeals Office of the IRS. Free tax preparation online Most differences can be settled without expensive and time-consuming court trials. Free tax preparation online Your appeal rights are explained in detail in both Publication 5, Your Appeal Rights and How To Prepare a Protest If You Don't Agree, and Publication 556, Examination of Returns, Appeal Rights, and Claims for Refund. Free tax preparation online   If you do not wish to use the Appeals Office or disagree with its findings, you may be able to take your case to the U. Free tax preparation online S. Free tax preparation online Tax Court, U. Free tax preparation online S. Free tax preparation online Court of Federal Claims, or the U. Free tax preparation online S. Free tax preparation online District Court where you live. Free tax preparation online If you take your case to court, the IRS will have the burden of proving certain facts if you kept adequate records to show your tax liability, cooperated with the IRS, and meet certain other conditions. Free tax preparation online If the court agrees with you on most issues in your case and finds that our position was largely unjustified, you may be able to recover some of your administrative and litigation costs. Free tax preparation online You will not be eligible to recover these costs unless you tried to resolve your case administratively, including going through the appeals system, and you gave us the information necessary to resolve the case. Free tax preparation online Collections. Free tax preparation online   Publication 594, The IRS Collection Process, explains your rights and responsibilities regarding payment of federal taxes. Free tax preparation online It describes: What to do when you owe taxes. Free tax preparation online It describes what to do if you get a tax bill and what to do if you think your bill is wrong. Free tax preparation online It also covers making installment payments, delaying collection action, and submitting an offer in compromise. Free tax preparation online IRS collection actions. Free tax preparation online It covers liens, releasing a lien, levies, releasing a levy, seizures and sales, and release of property. Free tax preparation online   Your collection appeal rights are explained in detail in Publication 1660, Collection Appeal Rights. Free tax preparation online Innocent spouse relief. Free tax preparation online   Generally, both you and your spouse are responsible, jointly and individually, for paying the full amount of any tax, interest, or penalties due on your joint return. Free tax preparation online To seek relief from any liability related to your spouse (or former spouse), you must file a claim on Form 8857, Request for Innocent Spouse Relief. Free tax preparation online In some cases, Form 8857 may need to be filed within 2 years of the date on which the IRS first attempted to collect the tax from you. Free tax preparation online Do not file Form 8857 with your Form 1040. Free tax preparation online For more information, see Publication 971, Innocent Spouse Relief, and Form 8857 or you can call the Innocent Spouse office toll-free at 1-855-851-2009. Free tax preparation online Refunds. Free tax preparation online   You can file a claim for refund if you think you paid too much tax. Free tax preparation online You must generally file the claim within 3 years from the date you filed your original return or 2 years from the date you paid the tax, whichever is later. Free tax preparation online The law generally provides for interest on your refund if it is not paid within 45 days of the date you filed your return or claim for refund. Free tax preparation online Publication 556, Examination of Returns, Appeal Rights, and Claims for Refund, has more information on refunds. Free tax preparation online   If you were due a refund but you did not file a return, you must file within 3 years from the date the return was due (including extensions) to get that refund. Free tax preparation online Prev  Up  Next   Home   More Online Publications