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*Maximum Refund Guarantee - or Your Money Back: If you get a larger refund or smaller tax due from another tax preparation method, we'll refund the applicable TurboTax federal and/or state purchase price paid. TurboTax Federal Free Edition customers are entitled to payment of $14.99 and a refund of your state purchase price paid. Claims must be submitted within sixty (60) days of your TurboTax filing date and no later than 6/15/14. E-file, Audit Defense, Professional Review, Refund Transfer and technical support fees are excluded. This guarantee cannot be combined with the TurboTax Satisfaction (Easy) Guarantee. *We're so confident your return will be done right, we guarantee it. Accurate calculations guaranteed. If you pay an IRS or state penalty or interest because of a TurboTax calculations error, we'll pay you the penalty and interest.
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Free tax online It's easy, accurate and fast. So why would you file your taxes any other way? Free tax online Old fashioned paper tax forms have been around for decades, but it might be time for them to go the way of the dodo. Who wants to wait for weeks to get their check in the mail when you can just efile your tax return electronically with the IRS and start enjoying your refund in as little as 7 days. Free tax online If you consider the money the IRS holds on to while you wait for your refund as an interest free loan, then you’ll realize that you are losing money. No one other than the IRS can get an interest free loan and that doesn’t seem fair, does it? Enter the internet age. Commercial companies have been moving online for years now - when was the last time you've mailed a check or received a paper statement from your bank? Now, even the government sites are starting to get with the program and are offering quick and easy efile to everyone. Here are a few reasons why I switched to efile; maybe it’s time you do to!
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Understanding Your CP2566R Notice

We previously sent you a CP63 notice informing you we are holding your refund until we receive one or more unfiled tax returns. Because we received no reply to our previous notice, we have calculated your tax, penalty and interest based on wages and other income reported to us by employers, financial institutions and others.


What you need to do

  • File your tax return immediately, or
  • Accept our proposed assessment by signing and returning the Response form, or
  • Call us if you think you don't have to file.

You may want to…


Answers to Common Questions

What should I do if I disagree with the notice?

Call us at the toll free number listed on the top right corner of your notice. Please have your paperwork ready when you call. If you prefer, you can write to us using the notice's response form and return address listed.

Where do I send my return?

Attach the Response form and send the return to the address listed on the notice.

What should I do if I've just filed my tax return?

You don't have to do anything if you filed your tax return(s) within the last eight weeks.

What should I do if I didn't file my tax return or it's been more than eight weeks since I filed it?

Complete the Response form from your notice. Check the name, Social Security number (or Taxpayer Identification Number), and tax year on your notice. Make sure they match the name, number, and year on the return. Mail us a copy of the tax return. Sign the return and date it; if filing a joint return your spouse must also sign the return. Send the return with the Response form to the address listed on the notice.

What happens if I can't pay the full amount I owe when I file my return?

You can make a payment plan with us. If you owe tax on any return(s) you file, we will use your refund to help pay it.


Tips for next year

File your return on time.

Consider filing your taxes electronically. Filing online can help you avoid mistakes and find credits and deductions that you may qualify for. In many cases you can file for free. Learn more about e-file.

Page Last Reviewed or Updated: 28-Feb-2014

How to get help

  • Call the 1-800 number listed on the top right corner of your notice.
  • Authorize someone (e.g., accountant) to contact the IRS on your behalf using Form 2848.
  • See if you qualify for help from a Low Income Taxpayer Clinic.
     

The Free Tax Online

Free tax online 5. Free tax online   How To Get Tax Help Table of Contents Low Income Taxpayer Clinics Whether it's help with a tax issue, preparing your tax return or a need for a free publication or form, get the help you need the way you want it: online, use a smart phone, call or walk in to an IRS office or volunteer site near you. Free tax online Free help with your tax return. Free tax online   You can get free help preparing your return nationwide from IRS-certified volunteers. Free tax online The Volunteer Income Tax Assistance (VITA) program helps low-to-moderate income, elderly, people with disabilities, and limited English proficient taxpayers. Free tax online The Tax Counseling for the Elderly (TCE) program helps taxpayers age 60 and older with their tax returns. Free tax online Most VITA and TCE sites offer free electronic filing and all volunteers will let you know about credits and deductions you may be entitled to claim. Free tax online In addition, some VITA and TCE sites provide taxpayers the opportunity to prepare their own return with help from an IRS-certified volunteer. Free tax online To find the nearest VITA or TCE site, you can use the VITA Locator Tool on IRS. Free tax online gov, download the IRS2Go app, or call 1-800-906-9887. Free tax online   As part of the TCE program, AARP offers the Tax-Aide counseling program. Free tax online To find the nearest AARP Tax-Aide site, visit AARP's website at www. Free tax online aarp. Free tax online org/money/taxaide or call 1-888-227-7669. Free tax online For more information on these programs, go to IRS. Free tax online gov and enter “VITA” in the search box. Free tax online Internet. Free tax online    IRS. Free tax online gov and IRS2Go are ready when you are —24 hours a day, 7 days a week. Free tax online Download the free IRS2Go app from the iTunes app store or from Google Play. Free tax online Use it to check your refund status, order transcripts of your tax returns or tax account, watch the IRS YouTube channel, get IRS news as soon as it's released to the public, subscribe to filing season updates or daily tax tips, and follow the IRS Twitter news feed, @IRSnews, to get the latest federal tax news, including information about tax law changes and important IRS programs. Free tax online Check the status of your 2013 refund with the Where's My Refund? application on IRS. Free tax online gov or download the IRS2Go app and select the Refund Status option. Free tax online The IRS issues more than 9 out of 10 refunds in less than 21 days. Free tax online Using these applications, you can start checking on the status of your return within 24 hours after we receive your e-filed return or 4 weeks after you mail a paper return. Free tax online You will also be given a personalized refund date as soon as the IRS processes your tax return and approves your refund. Free tax online The IRS updates Where's My Refund? every 24 hours, usually overnight, so you only need to check once a day. Free tax online Use the Interactive Tax Assistant (ITA) to research your tax questions. Free tax online No need to wait on the phone or stand in line. Free tax online The ITA is available 24 hours a day, 7 days a week, and provides you with a variety of tax information related to general filing topics, deductions, credits, and income. Free tax online When you reach the response screen, you can print the entire interview and the final response for your records. Free tax online New subject areas are added on a regular basis. Free tax online  Answers not provided through ITA may be found in Tax Trails, one of the Tax Topics on IRS. Free tax online gov which contain general individual and business tax information or by searching the IRS Tax Map, which includes an international subject index. Free tax online You can use the IRS Tax Map, to search publications and instructions by topic or keyword. Free tax online The IRS Tax Map integrates forms and publications into one research tool and provides single-point access to tax law information by subject. Free tax online When the user searches the IRS Tax Map, they will be provided with links to related content in existing IRS publications, forms and instructions, questions and answers, and Tax Topics. Free tax online Coming this filing season, you can immediately view and print for free all 5 types of individual federal tax transcripts (tax returns, tax account, record of account, wage and income statement, and certification of non-filing) using Get Transcript. Free tax online You can also ask the IRS to mail a return or an account transcript to you. Free tax online Only the mail option is available by choosing the Tax Records option on the IRS2Go app by selecting Mail Transcript on IRS. Free tax online gov or by calling 1-800-908-9946. Free tax online Tax return and tax account transcripts are generally available for the current year and the past three years. Free tax online Determine if you are eligible for the EITC and estimate the amount of the credit with the Earned Income Tax Credit (EITC) Assistant. Free tax online Visit Understanding Your IRS Notice or Letter to get answers to questions about a notice or letter you received from the IRS. Free tax online If you received the First Time Homebuyer Credit, you can use the First Time Homebuyer Credit Account Look-up tool for information on your repayments and account balance. Free tax online Check the status of your amended return using Where's My Amended Return? Go to IRS. Free tax online gov and enter Where's My Amended Return? in the search box. Free tax online You can generally expect your amended return to be processed up to 12 weeks from the date we receive it. Free tax online It can take up to 3 weeks from the date you mailed it to show up in our system. Free tax online Make a payment using one of several safe and convenient electronic payment options available on IRS. Free tax online gov. Free tax online Select the Payment tab on the front page of IRS. Free tax online gov for more information. Free tax online Determine if you are eligible and apply for an online payment agreement, if you owe more tax than you can pay today. Free tax online Figure your income tax withholding with the IRS Withholding Calculator on IRS. Free tax online gov. Free tax online Use it if you've had too much or too little withheld, your personal situation has changed, you're starting a new job or you just want to see if you're having the right amount withheld. Free tax online Determine if you might be subject to the Alternative Minimum Tax by using the Alternative Minimum Tax Assistant on IRS. Free tax online gov. Free tax online Request an Electronic Filing PIN by going to IRS. Free tax online gov and entering Electronic Filing PIN in the search box. Free tax online Download forms, instructions and publications, including accessible versions for people with disabilities. Free tax online Locate the nearest Taxpayer Assistance Center (TAC) using the Office Locator tool on IRS. Free tax online gov, or choose the Contact Us option on the IRS2Go app and search Local Offices. Free tax online An employee can answer questions about your tax account or help you set up a payment plan. Free tax online Before you visit, check the Office Locator on IRS. Free tax online gov, or Local Offices under Contact Us on IRS2Go to confirm the address, phone number, days and hours of operation, and the services provided. Free tax online If you have a special need, such as a disability, you can request an appointment. Free tax online Call the local number listed in the Office Locator, or look in the phone book under United States Government, Internal Revenue Service. Free tax online Apply for an Employer Identification Number (EIN). Free tax online Go to IRS. Free tax online gov and enter Apply for an EIN in the search box. Free tax online Read the Internal Revenue Code, regulations, or other official guidance. Free tax online Read Internal Revenue Bulletins. Free tax online Sign up to receive local and national tax news and more by email. Free tax online Just click on “subscriptions” above the search box on IRS. Free tax online gov and choose from a variety of options. Free tax online    Phone. Free tax online You can call the IRS, or you can carry it in your pocket with the IRS2Go app on your smart phone or tablet. Free tax online Download the free IRS2Go app from the iTunes app store or from Google Play. Free tax online Call to locate the nearest volunteer help site, 1-800-906-9887 or you can use the VITA Locator Tool on IRS. Free tax online gov, or download the IRS2Go app. Free tax online Low-to-moderate income, elderly, people with disabilities, and limited English proficient taxpayers can get free help with their tax return from the nationwide Volunteer Income Tax Assistance (VITA) program. Free tax online The Tax Counseling for the Elderly (TCE) program helps taxpayers age 60 and older with their tax returns. Free tax online Most VITA and TCE sites offer free electronic filing. Free tax online Some VITA and TCE sites provide IRS-certified volunteers who can help prepare your tax return. Free tax online Through the TCE program, AARP offers the Tax-Aide counseling program; call 1-888-227-7669 to find the nearest Tax-Aide location. Free tax online Call the automated Where's My Refund? information hotline to check the status of your 2013 refund 24 hours a day, 7 days a week at 1-800-829-1954. Free tax online If you e-file, you can start checking on the status of your return within 24 hours after the IRS receives your tax return or 4 weeks after you've mailed a paper return. Free tax online The IRS issues more than 9 out of 10 refunds in less than 21 days. Free tax online Where's My Refund? will give you a personalized refund date as soon as the IRS processes your tax return and approves your refund. Free tax online Before you call this automated hotline, have your 2013 tax return handy so you can enter your social security number, your filing status, and the exact whole dollar amount of your refund. Free tax online The IRS updates Where's My Refund? every 24 hours, usually overnight, so you only need to check once a day. Free tax online Note, the above information is for our automated hotline. Free tax online Our live phone and walk-in assistors can research the status of your refund only if it's been 21 days or more since you filed electronically or more than 6 weeks since you mailed your paper return. Free tax online Call the Amended Return Hotline, 1-866-464-2050, to check the status of your amended return. Free tax online You can generally expect your amended return to be processed up to 12 weeks from the date we receive it. Free tax online It can take up to 3 weeks from the date you mailed it to show up in our system. Free tax online Call 1-800-TAX-FORM (1-800-829-3676) to order current-year forms, instructions, publications, and prior-year forms and instructions (limited to 5 years). Free tax online You should receive your order within 10 business days. Free tax online Call TeleTax, 1-800-829-4477, to listen to pre-recorded messages covering general and business tax information. Free tax online If, between January and April 15, you still have questions about the Form 1040, 1040A, or 1040EZ (like filing requirements, dependents, credits, Schedule D, pensions and IRAs or self-employment taxes), call 1-800-829-1040. Free tax online Call using TTY/TDD equipment, 1-800-829-4059 to ask tax questions or order forms and publications. Free tax online The TTY/TDD telephone number is for people who are deaf, hard of hearing, or have a speech disability. Free tax online These individuals can also contact the IRS through relay services such as the Federal Relay Service. Free tax online    Walk-in. Free tax online You can find a selection of forms, publications and services — in-person. Free tax online Products. Free tax online You can walk in to some post offices, libraries, and IRS offices to pick up certain forms, instructions, and publications. Free tax online Some IRS offices, libraries, and city and county government offices have a collection of products available to photocopy from reproducible proofs. Free tax online Services. Free tax online You can walk in to your local TAC for face-to-face tax help. Free tax online An employee can answer questions about your tax account or help you set up a payment plan. Free tax online Before visiting, use the Office Locator tool on IRS. Free tax online gov, or choose the Contact Us option on the IRS2Go app and search Local Offices for days and hours of operation, and services provided. Free tax online    Mail. Free tax online You can send your order for forms, instructions, and publications to the address below. Free tax online You should receive a response within 10 business days after your request is received. Free tax online Internal Revenue Service 1201 N. Free tax online Mitsubishi Motorway Bloomington, IL 61705-6613    The Taxpayer Advocate Service Is Here to Help You. Free tax online The Taxpayer Advocate Service (TAS) is your voice at the IRS. Free tax online Our job is to ensure that every taxpayer is treated fairly and that you know and understand your rights. Free tax online   What can TAS do for you? We can offer you free help with IRS problems that you can't resolve on your own. Free tax online We know this process can be confusing, but the worst thing you can do is nothing at all! TAS can help if you can't resolve your tax problem and: Your problem is causing financial difficulties for you, your family, or your business. Free tax online You face (or your business is facing) an immediate threat of adverse action. Free tax online You've tried repeatedly to contact the IRS but no one has responded, or the IRS hasn't responded by the date promised. Free tax online   If you qualify for our help, you'll be assigned to one advocate who'll be with you at every turn and will do everything possible to resolve your problem. Free tax online Here's why we can help: TAS is an independent organization within the IRS. Free tax online Our advocates know how to work with the IRS. Free tax online Our services are free and tailored to meet your needs. Free tax online We have offices in every state, the District of Columbia, and Puerto Rico. Free tax online   How can you reach us? If you think TAS can help you, call your local advocate, whose number is in your local directory and at Taxpayer Advocate, or call us toll-free at 1-877-777-4778. Free tax online   How else does TAS help taxpayers?  TAS also works to resolve large-scale, systemic problems that affect many taxpayers. Free tax online If you know of one of these broad issues, please report it to us through our Systemic Advocacy Management System. Free tax online Low Income Taxpayer Clinics Low Income Taxpayer Clinics (LITCs) serve individuals whose income is below a certain level and need to resolve tax problems such as audits, appeals and tax collection disputes. Free tax online Some clinics can provide information about taxpayer rights and responsibilities in different languages for individuals who speak English as a second language. Free tax online Visit Taxpayer Advocate or see IRS Publication 4134, Low Income Taxpayer Clinic List. Free tax online Prev  Up  Next   Home   More Online Publications