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Understanding Your CP53B Notice

We tried to direct deposit your refund, but the financial institution couldn’t process it. We are researching your account, but it will take 8 to 10 weeks to complete our review and verify this refund.


What you need to do

  • You don’t need to do anything at this time.

You may want to

  • Call us at the toll-free number on the notice if you don’t receive your refund check or a follow-up letter within 10 weeks
  • Monitor your financial accounts

If you notice any suspicious or unusual activity, you should:

  • Notify your financial institutions
  • Contact the fraud department of one of the three major credit bureaus
  • Report any fraudulent activity to your local police or sheriff's department
  • File a complaint with the Federal Trade Commission
  • Submit a Form 14039, Identity Theft Affidavit

Answers to Common Questions

Q. What should I do if I didn’t file a return?

A. Submit a Form 14039, Identity Theft Affidavit, to the IRS address in the Form 14039 instructions.

Q. Can I direct part of my refund into my tax professional’s checking or savings account to pay my tax preparation fee?

A. No. You can direct your refund to any of your checking or savings accounts. You can’t direct your refund to someone else’s account (except for your spouse’s account when you have a joint refund).

Q. Why will it take up to 10 weeks to receive my refund?

A. We must research your account to determine if you are entitled to the refund. We try to balance customer service and tax compliance when we review tax returns.  Refund timeframes are also affected by:

  • Bankruptcy
  • An open audit
  • A balance due on a related account (such as a different tax year)

Q. Will calling the IRS give me additional information or speed my refund?

A. No, calling us won’t speed up your refund. You don’t need to call us unless we send you a letter that asks you to contact us. Our telephone assistors won’t be able to provide any additional information.


Tips for next year

If you request a direct deposit refund, be sure the account you specify is in your name (or your spouse’s if you have a joint refund).

If you changed your name as a result of a recent marriage or divorce, be sure the name on your tax return matches the name registered with the Social Security Administration.

Never direct your refund to an account that belongs to a relative, friend, or tax return preparer.

 

Page Last Reviewed or Updated: 21-Jan-2014

Printable samples of this notice (PDF)

 

 

How to get help

  • Call the 1-800 number listed on the top right corner of your notice.
  • Authorize someone (e.g., accountant) to contact the IRS on your behalf using Form 2848.
  • See if you qualify for help from a Low Income Taxpayer Clinic.
     

The Free Tax Help

Free tax help Publication 54 - Introductory Material Table of Contents Future Developments What's New Reminders IntroductionOrdering forms and publications. Free tax help Tax questions. Free tax help Future Developments For the latest information about developments related to Publication 54, such as legislation enacted after it was published, go to www. Free tax help irs. Free tax help gov/pub54. Free tax help What's New Exclusion amount. Free tax help  The maximum foreign earned income exclusion is adjusted annually for inflation. Free tax help For 2013, the maximum exclusion has increased to $97,600. Free tax help See Limit on Excludable Amount under Foreign Earned Income Exclusion in chapter 4. Free tax help Housing expenses — base amount. Free tax help  The computation of the base housing amount (line 32 of Form 2555) is tied to the maximum foreign earned income exclusion. Free tax help The amount is 16 percent of the exclusion amount (computed on a daily basis), multiplied by the number of days in your qualifying period that fall within your 2013 tax year. Free tax help For 2013, this amount is $42. Free tax help 78 per day ($15,616 per year). Free tax help See Housing Amount under Foreign Housing Exclusion and Deduction in chapter 4. Free tax help Housing expenses — maximum amount. Free tax help  The amount of qualified housing expenses eligible for the housing exclusion and housing deduction has changed for some locations. Free tax help See Limit on housing expenses under Foreign Housing Exclusion and Deduction in chapter 4. Free tax help Filing requirements. Free tax help  Generally, the amount of income you can receive before you must file an income tax return has increased. Free tax help These amounts are shown in chapter 1 under Filing Requirements . Free tax help Self-employment tax rate. Free tax help  For 2013, the self-employment tax rate of 13. Free tax help 3% has increased to 15. Free tax help 3%. Free tax help The maximum amount of net earnings from self-employment that is subject to the social security part of the self-employment tax has increased to $113,700. Free tax help All net earnings are subject to the Medicare part of the tax. Free tax help For more information, see chapter 3. Free tax help IRA limitations for 2013. Free tax help . Free tax help  The 2013 contribution limit to an IRA has increased to $5,500 ($6,500 if age 50 or older). Free tax help You may be able to take an IRA deduction if you were covered by a retirement plan and your 2013 modified adjusted gross income (AGI) is less than $69,000 ($115,000 if married filing jointly or a qualifying widow(er)). Free tax help If your spouse was covered by a retirement plan, but you were not, you may be able to take an IRA deduction if your 2013 modified AGI is less than $188,000. Free tax help See the Instructions for Form 1040 or the Instructions for Form 1040A for details and exceptions. Free tax help Reminders Figuring tax on income not excluded. Free tax help  If you claim the foreign earned income exclusion, the housing exclusion, or both, you must figure the tax on your nonexcluded income using the tax rates that would have applied had you not claimed the exclusions. Free tax help See the Instructions for Form 1040 and complete the Foreign Earned Income Tax Worksheet to figure the amount of tax to enter on Form 1040, line 44. Free tax help If you must attach Form 6251 to your return, use the Foreign Earned Income Tax Worksheet provided in the Instructions for Form 6251. Free tax help Form 8938. Free tax help  If you had foreign financial assets in 2013, you may have to file Form 8938 with your return. Free tax help See Form 8938 in chapter 1. Free tax help Change of address. Free tax help  If you change your home mailing address, notify the Internal Revenue Service using Form 8822, Change of Address. Free tax help If you are changing your business address, use Form 8822-B, Change of Address or Responsible Party—Business. Free tax help Photographs of missing children. Free tax help  The Internal Revenue Service is a proud partner with the National Center for Missing and Exploited Children. Free tax help Photographs of missing children selected by the Center may appear in this publication on pages that would otherwise be blank. Free tax help You can help bring these children home by looking at the photographs and calling 1-800-THE-LOST (1-800-843-5678) if you recognize a child. Free tax help Introduction This publication discusses special tax rules for U. Free tax help S. Free tax help citizens and resident aliens who work abroad or who have income earned in foreign countries. Free tax help If you are a U. Free tax help S. Free tax help citizen or resident alien, your worldwide income generally is subject to U. Free tax help S. Free tax help income tax, regardless of where you are living. Free tax help Also, you are subject to the same income tax filing requirements that apply to U. Free tax help S. Free tax help citizens or resident aliens living in the United States. Free tax help Expatriation tax provisions apply to U. Free tax help S. Free tax help citizens who have renounced their citizenship and long-term residents who have ended their residency. Free tax help These provisions are discussed in chapter 4 of Publication 519, U. Free tax help S. Free tax help Tax Guide for Aliens. Free tax help Resident alien. Free tax help   A resident alien is an individual who is not a citizen or national of the United States and who meets either the green card test or the substantial presence test for the calendar year. Free tax help Green card test. Free tax help You are a U. Free tax help S. Free tax help resident if you were a lawful permanent resident of the United States at any time during the calendar year. Free tax help This is known as the green card test because resident aliens hold immigrant visas (also known as green cards). Free tax help Substantial presence test. Free tax help You are considered a U. Free tax help S. Free tax help resident if you meet the substantial presence test for the calendar year. Free tax help To meet this test, you must be physically present in the United States on at least: 31 days during the current calendar year, and A total of 183 days during the current year and the 2 preceding years, counting all the days of physical presence in the current year, but only 1/3 the number of days of presence in the first preceding year, and only 1/6 the number of days in the second preceding year. Free tax help Example. Free tax help You were physically present in the United States on 120 days in each of the years 2011, 2012, and 2013. Free tax help To determine if you meet the substantial presence test for 2013, count the full 120 days of presence in 2013, 40 days in 2012 (1/3 of 120), and 20 days in 2011 (1/6 of 120). Free tax help Because the total for the 3-year period is 180 days, you are not considered a resident under the substantial presence test for 2013. Free tax help   For more information on resident and nonresident status, the tests for residence, and the exceptions to them, see Publication 519. Free tax help Filing information. Free tax help    Chapter 1 contains general filing information, such as: Whether you must file a U. Free tax help S. Free tax help tax return, When and where to file your return, How to report your income if it is paid in foreign currency, How to treat a nonresident alien spouse as a U. Free tax help S. Free tax help resident, and Whether you must pay estimated tax. Free tax help Withholding tax. Free tax help    Chapter 2 discusses the withholding of income, social security, and Medicare taxes from the pay of U. Free tax help S. Free tax help citizens and resident aliens. Free tax help Self-employment tax. Free tax help    Chapter 3 discusses who must pay self-employment tax. Free tax help Foreign earned income exclusion and housing exclusion and deduction. Free tax help    Chapter 4 discusses income tax benefits that apply if you meet certain requirements while living abroad. Free tax help You may qualify to treat up to $97,600 of your income as not taxable by the United States. Free tax help You also may be able to either deduct part of your housing expenses from your income or treat a limited amount of income used for housing expenses as not taxable by the United States. Free tax help These benefits are called the foreign earned income exclusion and the foreign housing deduction and exclusion. Free tax help   To qualify for either of the exclusions or the deduction, you must have a tax home in a foreign country and earn income from personal services performed in a foreign country. Free tax help These rules are explained in chapter 4. Free tax help   If you are going to exclude or deduct your income as discussed above, you must file Form 2555, Foreign Earned Income, or Form 2555-EZ, Foreign Earned Income Exclusion. Free tax help Exemptions, deductions, and credits. Free tax help    Chapter 5 discusses exemptions, deductions, and credits you may be able to claim on your return. Free tax help These are generally the same as if you were living in the United States. Free tax help However, if you choose to exclude foreign earned income or housing amounts, you cannot deduct or exclude any item or take a credit for any item that is related to the amounts you exclude. Free tax help Among the topics discussed in chapter 5 are: Exemptions, Contributions to foreign organizations, Foreign moving expenses, Contributions to individual retirement arrangements (IRAs), and Foreign taxes. Free tax help Tax treaty benefits. Free tax help    Chapter 6 discusses some benefits that are common to most tax treaties and explains how to get help if you think you are not receiving a treaty benefit to which you are entitled. Free tax help It also explains how to get copies of tax treaties. Free tax help How to get tax help. Free tax help    Chapter 7 is an explanation of how to get information and assistance from the IRS. Free tax help Questions and answers. Free tax help   Frequently asked questions and answers to those questions are presented in the back of the publication. Free tax help Comments and suggestions. Free tax help   We welcome your comments about this publication and your suggestions for future editions. Free tax help   You can write to us at the following address: Internal Revenue Service Tax Forms and Publications Division 1111 Constitution Ave. Free tax help NW, IR-6526 Washington, DC 20224   We respond to many letters by telephone. Free tax help Therefore, it would be helpful if you would include your daytime phone number, including the area code, in your correspondence. Free tax help   You can send us comments from www. Free tax help irs. Free tax help gov/formspubs/. Free tax help Click on “More Information” and then on “Comment on Tax Forms and Publications. Free tax help ”   Although we cannot respond individually to each comment received, we do appreciate your feedback and will consider your comments as we revise our tax products. Free tax help Ordering forms and publications. Free tax help   Visit www. Free tax help irs. Free tax help gov/formspubs/ to download forms and publications, call 1-800-829-3676, or write to the address below and receive a response within 10 days after your request is received. Free tax help Internal Revenue Service 1201 N. Free tax help Mitsubishi Motorway Bloomington, IL 61705-6613 Tax questions. Free tax help   If you have a tax question, check the information available on IRS. Free tax help gov or call 1-800-TAX–FORM (1-800-829-1040). Free tax help We cannot answer tax questions sent to either of the above addresses. Free tax help Prev  Up  Next   Home   More Online Publications